Shipping policy

 

Thank you for choosing Marked The Label! We strive to provide a seamless shopping experience, including prompt and reliable shipping services. Please review our shipping policy below to understand the details of our shipping process.

  1. Order Processing Time:

    • All orders are processed within 1-2 business days (excluding weekends and holidays) from the date of purchase. During peak seasons or sales events, processing times may be slightly longer due to increased order volumes.

  2. Shipping Methods:

    • We offer free standard shipping on orders over $75 (unless you are ordering an original design sweatshirt/tee or are apart of the flatback earring subscription), ensuring reliable delivery to your designated address.
    • Our shipping partners are reputable carriers with a proven track record for timely deliveries.

  3. Shipping Time:

    • Our estimated shipping time is between 3-5 business days from the date of order processing. Please note that this is an estimate, and actual delivery times may vary based on your location, shipping carrier, and unforeseen circumstances.

  4. Order Tracking:

    • Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.
    • Please allow up to 24 hours for the tracking information to be updated after receiving the confirmation email.

  5. Address Accuracy:

    • It is crucial to provide accurate and complete shipping information to ensure successful delivery. Please double-check your shipping address before finalizing your purchase. We are not responsible for any delays or non-delivery caused by incorrect or incomplete addresses.

  6. Delays and Exceptions:

    • While we make every effort to ensure timely delivery, please note that unforeseen circumstances beyond our control, such as extreme weather conditions, natural disasters, or carrier delays, may occur. We will communicate any known delays or exceptions promptly and provide assistance to resolve any issues.

  7. Customer Support:

    • If you have any questions, concerns, or require assistance regarding your order or shipping, please reach out to our customer support team. We are here to help and ensure your satisfaction.

Please note that this shipping policy is subject to change without prior notice. We recommend reviewing it periodically for any updates or modifications. Thank you for being here bestie, we appreciate your support.